Grainger Customers, Corporate, Group & Government Buyers - Learn about Wholesale Purchasing
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Need Help? Get Support
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Phone: 844-877-8326
Customer Support
At Steamericas we always strive to support our customers, both potential and current, on the purchase, operation and maintenance of our Optima Steamer™ products and accessories. We can also help you out with financing questions, warranty info and shipping or return issues.
Support Options
- Owner’s Manuals: Download owner’s manuals for your Optima Steamer (link opens in our parent company’s site—SJEcorp.com)
- Service Centers: If you need service or parts, search for an Optima Service Center.
- Order Parts: If there’s isn’t a service center near you, you can identify parts and download a parts list for your Optima Steamer and then order parts directly from our online store.
- Request Technical Support: For Optima technical support and troubleshooting assistance, please choose from the options below:
Request Technical Support
Purchased from Steamericas
& Under WarrantyGet Technical Support for Steamers purchased directly from Steamericas and still within their warranty period.
Technical Support – Under Warranty
For Under Warranty Steamers Purchased Directly from Steamericas 🚨The FASTEST way to get IMMEDIATE assistance is to call your Sales Rep🚨 Locate the last email you exchanged with your Sales Rep to find their direct number. They can help get you support immediately. PURCHASED FROM AN AUTHORIZED RESELLER? Contact the Reseller directly. Their service department can tell you what your options are and how to get your steamer back up and running.
Out-of-Warranty &
Equipment Bought Elsewhere Request Technical Support for Steamers not purchased directly from Steamericas, and equipment out-of-warranty.
Other Product Support
& Technical AssistanceRequest assistance with other products, accessories, information, and other technical product-related inquiries or issues.
More Information
- Frequently Asked Questions and answers about Optima Steamers.
- Financing for Optima Steamers is available for qualified applicants.
- We stand behind our Steamericas products with our warranty policy.
- Steamericas’ purchases adhere to our shipping and returns policies.
