Grainger Customers, Corporate, Group & Government Buyers - Learn about Wholesale Purchasing
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Need Help? Get Support
Customer Support
At Steamericas we always strive to support our customers, both potential and current, on the purchase, operation and maintenance of our Optima Steamer™ products and accessories. We can also help you out with financing questions, warranty info and shipping or return issues.
Support Options
- Owner’s Manuals: Download owner’s manuals for your Optima Steamer (link opens in our parent company’s site—SJEcorp.com)
- Frequently Asked Questions and answers about Optima Steamers.
- Order Parts: If there’s isn’t a service center near you, you can identify parts and download a parts list for your Optima Steamer and then order parts directly from our online store.
- Policies: We stand behind our Steamericas products with our warranty policy. Steamericas’ purchases adhere to our shipping and returns policies. Financing for Optima Steamers is available for qualified applicants.
- Request Technical Support: For Optima technical support and troubleshooting assistance, please choose from the options below.
Request Technical SupportFor Optima technical support and troubleshooting assistance, please choose from the options below:
Purchased from Steamericas
& Under WarrantyGet Technical Support for Steamers purchased directly from Steamericas and still within their warranty period.
Out-of-Warranty &
Equipment Bought Elsewhere Request Technical Support for Steamers not purchased directly from Steamericas, and equipment out-of-warranty.
Other Product Support
& Technical AssistanceRequest assistance with other products, accessories, information, and other technical product-related inquiries or issues.
Request a Free Product Consultation & Quote
Need pricing or guidance on the right Optima Steamer setup? Share your details and requirements and we’ll follow up with a free product consultation, customized quote and next steps.